Why retention is the primary driver of long-term company value and how best companies think about it.
Growth is not the primary driver of value. Retention is. Companies that retain customers well are worth more.
European venture capital has matured enormously over the past decade. But the most important gap is not about capital volume — it is about what kind of capital Europe is building, and who gets to build it.
Creating a board that accelerates growth rather than just governs and how to choose the right members.